Careers

Sales and Membership Advisor, Orlando Regional Chamber

The Orlando Economic Partnership (the Partnership) is a public/ private, not-for-profit economic and community development organization that supports the Orlando region. The Partnership works to strengthen the region's economy, amplify Orlando’s story, champion regional priorities, empower community leaders and build a brilliant region. By injecting new resources and fresh perspectives, the Partnership harnesses the strength of the region’s culture of collaboration and innovation to create a new future for a diverse and growing population with an ultimate goal of advancing broad-based prosperity for the Orlando region.

The Orlando Regional Chamber, a core component of the Partnership, prepares and empowers businesses through robust, future-focused programming that accelerates growth. The Chamber leverages the collective leadership of the larger business community to strengthen, support and advocate for businesses of all sizes and lifecycles throughout the Orlando region.

The Sales and Membership Advisor is responsible for cultivating and maintaining memberships to prospective non-member and current member businesses by communicating the value and benefits of the Chamber, ensuring a greater return on membership investment. The Sales and Membership Advisor should possess the following qualities which align with the Partnership's values: visionary, inclusive, disciplined and collaborative.
 
All employees of the Partnership are expected to familiarize themselves with the Partnership Personnel Manual and to conduct themselves in accordance with its policies and procedures. 

Roles & Responsibilities

The Sales and Membership Advisor is a full-time, incentive-based position reports directly to the Executive Vice President (EVP) of the Orlando Regional Chamber and includes, but not limited to, the following responsibilities:
 
  • Develops a thorough understanding of the Partnership and Chamber membership levels and the benefits each provides
  • Develops a thorough understanding of the Orlando Economic Partnership and its services
  • Serves as primary point of contact for owned or assigned current member inquires
  • Serves as primary point of contact for new member inquires via call-in, walk-in, email or website
  • Maintains a manageable pipeline of prospects by identifying and cultivating quality prospective Chamber member businesses
  • Actively seeks new business; scheduling appointments, phone calls and face-to-face meetings with prospective and current members and follows up on a regular basis
  • Manage data entry for new members, renewals, and terminations and update current member information as needed in CRM database
  • Working with the EVP helps to develop and execute on innovative sales, retention and renewal strategies to achieve annual revenue goals  
  • Working with the Director of Programs and Strategic Initiatives helps to develop and enhance membership benefits and offerings to maximize membership value proposition
  • Assists with the creation of an innovative retention plan and engagement strategy; to actively engage and renew all owned and assigned accounts
  • Works to upgrade current and new members to higher levels of membership
  • Provides members with program sponsorship information and other opportunities as needed
  • Actively supports and participates in Chamber events, programs, and strategic initiatives including but not limited to Chamber Boards and committees
  • Establish ongoing engagement with members and develop member profiles   
  • Serves as Chamber representative for ribbon cutting celebrations and grand openings
  • Other related duties

Qualifications

  • Demonstrated leadership skills and competencies
  • Knowledgeable of the Orlando and Central Florida community
  • Membership sales and membership based organizational experience preferred
  • Excellent presentation skills
  • Ability to generate leads and cultivate prospects for new business memberships and to upgrade existing members to higher levels of membership
  • Positive and team orientated individual that works well with others in an adapting and changing environment
  • Exceptional interpersonal skills
  • Ability to build strong relationships
  • Experience with CRM (customer relationship management) software such as Salesforce, Maximizer, etc.
  • Experience with Microsoft office programs, including Outlook, Excel and Word
  • Ability to frequently work early mornings and evenings
For consideration, please send cover letter and resume to Career@orlando.org.
 
No phone calls please.
 
EOE
All submissions are confidential.