Marketplace

With one of the most diverse populations in the country, and being a recognized ‘global hotspot’ for business, having an ever-growing technology base and becoming a hub for customer support operations, it’s no wonder the financial services and financial technology industry has been rapidly growing here – to the tune of 50,000 direct industry workers. Adding critical support to this industry are 15,000 people employed in the key sectors of telecommunications and call center operations.

As experts refer to the ‘holy trinity’ of the industry as being banking, software and back office support, Metro Orlando has emerged as a mecca – a top spot where financial-driven organizations are moving data and money around the globe quickly and securely.

In this numbers-driven industry, Metro Orlando scores big:

  • Of the ‘Big 6’ U.S.-based core banking and credit union software providers, three have major operations in Orlando – FIS (merger of Fidelity Information Services and Metavante), Fiserv and Harland.
  • More than 4,600 financial services and financial technology companies call Orlando home.
  • In 2010, Metro Orlando’s average wage for the financial activities industry was $53,088, with total wages topping $3.1 billion that same year.

Four segments of the industry have been growing rapidly in the region:

  • Banking and finance – driven by major commercial/retail banks including: SunTrust Banks, Bank of America, Chase, Regions, BB&T, RBC, Wells Fargo, Urban Trust and Fifth Third.
  • Software – industry leaders include: Fiserv, Harland, Optria, EnableSoft, FIS, and Temenos USA.
  • Investments – industry leaders include: BNY Mellon, Pershing, Outsourcing, G-Trade and AIS, Charles Schwab, PremiereTrade, The Newport Group, StockCross Financial Services, INTL FCStone, Inc. (formerly International Assets Holding Corp).
  • Insurance – industry leaders include: Liberty Mutual, The Hartford, IOA, Zurich North America, Universal American, Primerica Financial Services, Crum & Forster, CNA, 21st Century, Guarantee and Wells Fargo Auto.
And, Metro Orlando’s key assets continue to lure financial services and financial technology companies to make significant investments. These assets include a financial, tech-savvy and multi-language workforce; a central location with global access; and a can’t-be-beat telecommunications infrastructure. In fact, Metro Orlando has the most advanced telecommunications assets in the southeast. Orlando is the only MSA in nine southern states served by five incumbent local exchange carriers – AT&T, CenturyLink (formerly Embarq), Smart City Telecom, tw telecom (formerly Time Warner Telecom), and Level 3 Communications. Their competition has fostered the highest possible degree of customer service, capital investment, innovative system applications and extremely aggressive pricing.

For more information on some of Metro Orlando's leading financial services and financial technology companies, please visit their websites by clicking on the links below, or, visit Company Profiles to read brief synopses of each company.

BNY Mellon
Charles Schwab
Chase Card Services
Convergys Corporation
EnableSoft
FIS
Fiserv
Harland Financial Solutions
The Hartford Financial Services Group
NCR Corporation
Optria
Temenos USA, Inc.