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As one of the country’s major metros and a
BusinessWeek-designated globally competitive city, Metro
Orlando has naturally had a seat at the financial services table,
with a strong presence of leading commercial banks, insurance,
investments and other related market segments. In the last two to
three decades, as tourism, the technology industry and related
start-ups, foreign investors, and the overall population and
economic growth have been mushrooming in Orlando, so, too, has the
financial services and financial technology industry.
Led by top industry giants that have major divisions and operations
based or housed in Orlando – Fiserv, Harland, FIS, BNY Mellon,
Charles Schwab and Chase, this ‘most wired U.S. city’ is home to
more than 4,600 financial services and financial technology
companies that collectively employ more than 50,000 in Metro
Orlando. Perhaps even more noteworthy is the fact that Orlando is
among the top metros in the nation when it comes to employment
growth in this industry.
Today, the I-4 Corridor that runs through Greater Orlando is the
mecca of the financial software industry – home to four of the big
six software players, plus major financial services institutions
and insurance companies.
On the FiTech front, industry leaders say Orlando is one of only
a handful of places to be in the U.S. With a trend started by
Kirchman Corp.– which later became Metavante Banking Solutions and
has now merged with Fidelity Information Services to form FIS – in
the late 1960s, the region has supported an array of software
developers that represent the history of the financial services
software industry. With access to companies such as CA Technologies
(formerly Computer Associates), Harland, FIS, Fiserv, Optria and
Temenos USA, financial services organizations have ample technology
options available in Metro Orlando.
The sheer growth of Metro Orlando’s financial services, technology
and other core industries has resulted in a significant build-up of
the customer support industry. Today, there are more than 65 call
centers, shared services and fulfillment centers operating in the
region, supported by more 15,000 people employed in related
operations, as well as in telecommunications. |
